Shipping Policy

Thank you for shopping with ZILLA.

Order Processing

Orders are typically processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times:

• Alexandria & Cairo: 2-3 business days

• Other Governorates in Egypt: 3-5 business days

Delivery times may vary during peak seasons, holidays, or due to circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp.

Shipping Fees

Shipping charges are calculated and displayed at checkout before payment is completed.

Delivery Issues

Please ensure that your shipping address and contact information are accurate. ZILLA is not responsible for delays or failed deliveries caused by incorrect customer information.